# 抽獎／點數

### Q1. 為什麼有些人不能參加抽獎？

先檢查抽獎活動有沒有設定會員星等限制或其他參加條件。\
若有設定門檻，不符合條件的會員即使有留言，也不一定會進抽獎名單。

### Q2. 想拉出還有點數的會員名單，要去哪裡看？

可到會員清單或點數歷程相關頁面匯出名單，再整理出目前仍有點數的會員


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